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Help for Effective Management Online
Browser Requirements
Access Code Registration
Forgot Your Password?
Technical Support
BROWSER REQUIREMENTS:
Netscape Navigator version 5.0 or higher or Microsoft Internet Explorer version 5.0 or higher. (If you are using AOL's browser, please switch
to one of the above if you experience any difficulty. To do this: log
on to AOL. Minimize the browser. Then launch either Netscape or Internet
Explorer.)
There are browser plug-ins required for the use of this site. If you don't already have them in place, please be sure to download the appropriate plug-in from the sites listed here before attempting to use this site's features.
+ Adobe Acrobat Reader for viewing of PDF files.
+ Macromedia Flash Player for viewing of Flash files.
+ QuickTime for viewing of video clips.
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ACCESS CODE REGISTRATION:
Was there an Access Code (access code) packaged with your textbook?
If the product was
purchased through an Access Code (access code) that was packaged with your book, you
must first register the access code before you can enter
to use the product.
If you need help with your password see below.
To
register an Access Code (access code):
- Have your access
access code handy. (You may not share a access code with anyone else.
The access code provides access for one person for a subscription
period. Then you must buy a new one. This can be purchased through the
South-Western
Catalog.)
- Click on the Register
button.
- Then click the
link at the bottom of the page and follow the prompts.
- IMPORTANT:
When you click on the link at the bottom of the page, you will be asked
first to enter your access code and a new or existing user name.
It is extremely important to enter your access code exactly
as it appears on the card. Make sure you type the dashes, pay attention
to capitalization, and be certain to distinguish letters from numbers.
An "O" with a slash through it is a "zero." The letters "C," "G," and
"Q" also are frequently mis-keyed. If you do not enter your serial
number exactly as it appears on the card, you will not be able
to register properly.
To
enter when you have registered your Access Code (access code):
- Have your username
and password that you created during registration handy. (A copy of
this is automatically emailed to you when registration is completed.)
- Click on the Enter
button.
- Enter the username and password you created when you registered.
For future visits
from the same computer:
- Follow your Bookmark/Favorites
link to Effective Management Online.
- Click the Access
Effective Management Online button to enter the product. If access is denied,
follow the re-authentication procedure.
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PASSWORD:
- If you purchased a new textbook, you were supplied an access access code as described above. Upon registering that access code, you generated a username and password that you must use to return to the product. If you have forgotten this password please click here to have it reset.
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TECHNICAL SUPPORT:
If you still can't solve your problem, click here to contact our technical support team or call them at 1-800-423-0563.
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©2005 South-Western,
All Rights Reserved. webmaster
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